FAQ

Do we have Air conditioning and hot and cold showers?

All our Bungalows have Air conditioning and dormitory has shared hot and cold shower facilities

Do we provide internet access?

Yes! We provide Wi-Fi in all of our venues.

How do I arrange pick-up?

See Booking Page or click here

How do I get a quote for my intended stay?

Use the Booking page (click through to booking page) on this website, or alternatively, you can email us direct on   kohchang@asia-backpackers.com.

Is the Accommodation serviced?

All our Accommodation is serviced.  This will include a daily full clean.

What are our payment options?

We accept payment via MasterCard and Visa. We do not accept electronic funds transfers, cash, cheques, or payment via Amex, or Diners, or any other credit card other than MasterCard and Visa. We only accept payment via PayPal for deposits for on-line bookings. We do not accept balance, or instalment, payments via PayPal. We are not permitted to grant access to our guest areas until the booking fee is paid in full before or at check-in.

What are our rates?

Go to the Booking page (click through to Booking page) on this website. There you can get a quote for your intended stay by emailing us kohchang@asia-backpackers.com

What are our terms and conditions?

Click on the link at the bottom of this page to see our terms and conditions.

What Facilities do you provide?

We are always adding new things to do, Venue events listing  and the venue has the following services:

What if I want to stay longer once there?

If once you are booked into our Hostel and you want to extend your stay please do contact the duty manager ASAP as we do run our hostels at 95% occupancy rates especially over the Christmas and New Year periods and while we will do everything in our power to accommodate you at times it is impossible

What is our Changes & Cancellation Policy?

Bookings made are non-refundable.
No changes regarding stay dates, room category, duration of stay may be made but you are entitled to cancel the booking and make a new booking with the hostel, subject to availability, and to the terms of cancellation below.
Cancellations
booking cancellations MUST be made at least 48 hours before the scheduled check-in date. A cancellation fee applies for each Booking Confirmation cancelled.
Any cancellation made less than 48 hours from the scheduled check-in date will result in the total payment under that Booking Confirmation being forfeited irrespective of the number of stay dates remaining. Unless otherwise expressly stated, no changes or cancellation will be allowed for promotional bookings. Please read the terms and conditions of the relevant promotion carefully.

What is the Asia BackPackers Touch?

Every Asia BackPackers venue is decked out with only the best in bedding and linen, stylish modern private rooms, with on sweet hot and cold shower facilities, or chic purpose built bunk beds with their own reading lights and power source, we provide affordable food and drink selection, with the options to immerse yourself in lots of activities or simply sit back and watch the world go by and of course friendly and helpful staff.

What to do with luggage before check-in and after check-out?

You are welcome to leave your luggage at the front desk while waiting for a room to be readied prior to check-in, or after you have checked out.

Why stay with Asia BackPackers?

Whether your stay is long term, or a short trip to Thailand, We are fully aware that the majority of our guest are on a tight budget and that BackPackers accommodation can be scary for first time travellers and so our staff go out of their way to be as helpful and friendly, our costs are as cheap as ‘WE’ can afford and still provide good quality accommodation and a varied choice of entertainment, food, drinks and excursions.

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